To join the Bull Casino VIP Lounge or elevate your VIP status, you must meet specific criteria outlined on the "Status and Benefits" page. Your status is determined by your gameplay over the past 60 days. If your gameplay falls below the criteria for the "Expert" status, you may lose VIP benefits. Invitations to the VIP Lounge are at the discretion of the casino, and acceptance is required. Additionally, the casino reserves the right to alter VIP membership status or services without prior notice.
Cashback is calculated based on the "net loss amount" during the relevant period and varies according to your playing status.
The cashback accumulation rate differs based on VIP status. You can refer to the accumulation rate table on the "Status and Benefits" page. Regardless of status, 0.1% of the accumulation rate is set aside as the "next accumulation amount," subject to a 20x bonus wagering requirement.
Bonuses are awarded based on factors such as playing status and bonus award rate over time. However, there may be limitations, especially after significant wins or multiple bonus receipts.
The highest VIP status is "Legend," exclusively reserved for highly loyal players who surpass the standards for other VIP statuses. It is invitation-only, offering access to all VIP benefits.
Gifts vary depending on VIP status and occasion. Your dedicated manager will contact you in advance to confirm your delivery address for gifts sent to your doorstep.
VIP members benefit from expedited withdrawal processing, ensuring swift access to winnings.
Dedicated account managers in the Bull Casino VIP Lounge provide personalized assistance, including facilitating the KYC verification process, to ensure a seamless gaming experience.
Yes, VIP members have access to exclusive tournaments reserved for elite players, offering prestigious prizes and unique gaming experiences.
The Bull Casino VIP Lounge values player feedback. You can share your thoughts, suggestions, or concerns with your dedicated account manager, who will ensure they are addressed promptly.
Yes, VIP members enjoy access to limited-time promotions and campaigns offering luxurious prizes and exclusive rewards tailored specifically for them.
If your gameplay falls below the criteria for maintaining VIP status, you may lose access to certain VIP benefits. However, you can always strive to meet the criteria again to regain VIP status and enjoy the associated perks.